Kenya Office: +254724889732
USA Office: 109 North Ramsey 28216, Charlotte NC. +1 980 207 2291


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Booking Confirmation, Payment and Cancellation Policy

Important Information


Upon satisfactory communication and agreement on the itinerary, we will provide you with a contract agreement form detailing all the agreed details which include;


1. Agreed cost of the tour package
2. A summary of day to day Itinerary,
3. Details of the agreed inclusions,
4. Exclusions
5. Mode of payment and payment plan
6. Cancellation Policy


Upon confirmation of all the details and signing of the contract by both parties, the client(s) will be required to send a 30% deposit of the agreed cost immediately and the balance shall be paid either in cash on arrival at the airport or 2 weeks prior to arrival if the balance is to be paid by bank transfer or any other payment method.


Our Cancellation Policy

75 Days and above – 100 % refund
50-74 Days – 25% Cancellation Charge will apply
35- 49 Days – 50% Cancellation Charge will apply
20-34 Days – 75% Cancellation Charge will apply
Below 20 Days and No Show – 100% Cancellation Charges will apply.

Got a Question?

Do not hesitate to give us a call. We are an expert team and we are happy to talk to you.


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